Privacy Policy

Last updated: May 17, 2026

1. Information We Collect

When you use KeyMeAI, we collect:

• Account information: Email address when you sign up.
• Usage data: API request counts, token usage, and timestamps for billing purposes.
• Payment information: Processed by our payment partners (Stripe, PayPal). We do not store full credit card numbers.

2. What We Do NOT Collect

• We do not log or store the content of your prompts or model responses.
• We do not use your prompts or completions to train models.
• We do not sell your data to third parties.

3. How We Use Information

We use collected information to:

• Provide and maintain the Service
• Calculate billing based on token usage
• Send service-related communications (account updates, billing notices)
• Improve service reliability and performance

4. Data Storage and Transfer

Service infrastructure is located in Singapore. Data may be processed in Singapore and other jurisdictions where our service providers operate. By using the Service, you consent to this transfer.

5. Third-Party AI Providers

When you make an API request, your prompt is forwarded to the selected third-party AI model provider (e.g., DeepSeek, ByteDance, Alibaba Cloud). Each provider has its own privacy practices. We recommend reviewing their respective privacy policies.

6. Data Retention

• Account information is retained while your account is active.
• Usage data (token counts, timestamps) is retained for billing and analytics.
• You may request deletion of your account and associated data by contacting us.

7. Security

We implement reasonable security measures to protect your information. All API traffic is encrypted via HTTPS. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at hello@keymeai.com.

9. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated date.

10. Contact

Questions about this policy? Email us at hello@keymeai.com.

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